Privacy policy

Welcome to Grafi Foto!

We at Grafi Foto are pleased that you are visiting our website and thank you for your interest in our company, our products and our services. It is important to us that your data is protected when you use our website. we go into collecting, processing and using personal information on our website in accordance with applicable data protection laws, in particular the EU Data Protection Regulation 2016/679 (GDPR).

The controller in connection with any personal information collected through this website is

Grafi Photo


We collect and process only certain technical information, including the name of your INTERNET service provider, the website from which you were referred to us and the pages you visit on our website.

This information is only used in connection with the provision of our website. The data are also analyzed for statistical reasons and your anonymity as an individual user is preserved. We process your personal information based on your consent, for the performance of a contract or as necessary for our legitimate interests, including to respond to your requests and tailor and improve our web offerings, products and services in accordance with your preferences (paragraph 6 [1] [a], [b] and [f] of the GDPR). Personal information is collected only if you provide us with such information, such as when registering for personalized services, and are processed and used only in connection with these customized services or to process any requests from you. In addition, in connection with the customized services, we are entitled to process and use your information for advertising and market research purposes or to provide personalized services if you have given us your consent. If you give your consent, the information obtained from you when you visit our websites may be stored in a user profile in order to provide you with tailored information (for example, in the form of a newsletter or other marketing communications). We may also collect information about the quality and performance of our email marketing (e.g. by analyzing opening or click-through rates).

In order to offer you information and personaloffers, we may use your purchase history and/or other interactions with us to analyze which offers may be of interest to you.

You may withdraw your consent at any time with future effect. If you use personalized services, we will use your personal information to provide these services during your registration and thereafter for as long as required or permitted by applicable law. We will share your information with other affiliated Fujifilm companies if this is necessary to respond to your requests or to provide the services. We may also forward requests for our products and services to a distributor, who is responsible for the relevant product or service and area.

We collect personal information that you provide when you place an order, when you contact us or when you register for a customer account in connection with the use of our online store. The type of data we collect is clearly visible from the data entry fields and upload functions used on our website. For relevant types of fields and files, we indicate whether the information is optional or a requirement for using our services.

When you sign up for a customer account, we typically collect your name, email address and password. In addition, you can provide your address, including billing and shipping addresses, in your customer account. When you place an order, we collect information about the products you have selected, corresponding price information, image files, gift option information, third-party address information for delivery, any discount codes, your billing and shipping address, and the chosen payment and delivery method. In connection with the delivery of orders, we collect special information about payment, delivery and returns. To receive our newsletter or other marketing communications, you must provide your email address; we also collect and use information about your confirmation of the newsletter/other marketing communications and the use of our information services. In connection with our customer services, we may collect and use additional information about your possible requests and our handling thereof, including any related correspondence. We use your information to process your order and respond to other requests. After the agreement is fulfilled, your data will be stored until we are not obliged to do so any longer in accordance with applicable tax and trading laws. Your personal information is only used for any other purpose if you have given your consent, if we are authorized or obligated to use your information for legal reasons, or if we reserve the right to use your personal information in accordance with applicable law and in accordance with further description below. If you have created a customer account, we will store your information as long as you maintain your customer account. You can delete your customer account at any time by sending us a message to the email to Grafi Foto. If you delete your customer account, we store relevant information only to the extent necessary to fulfill a contract or to the extent permitted or required by law. Under your customer account, you can administer your contact information and see your current ones. You can also delete your account at any time by contacting customer service. Treat your login details confidentially and do not share it with any third party. We are not liable for any misuse of your password, unless this is caused by us. If you do not log out, you will continue to be logged in to our website. This way you can use our website and its various features without having to log back in. If you want to change your personal information or place an order, you must re-enter your password. Close your browser when you're done — this is especially important if a third party has access to your computer. If you become aware of or suspect that a third party has gained unauthorized access to your login information or used your account, you should immediately change your password and inform us by email.

In order to fulfil our contractual obligations, we may engage a third party who produces the ordered goods for us, and transfer the information necessary for all such products to a third party. As our supplier, such third parties are obliged to comply with strict contractual requirements in order to comply with applicable data protection laws. We also transfer some of your information to the designated carrier to the extent necessary to deliver the goods to you or to third parties specified by you. Depending on the payment service provider you have chosen during the ordering process, we will also transfer some of your personal information to this provider to the extent necessary to process the payment. The selected payment service provider may also collect certain information, especially if you create or have created an account with the current provider. In such cases, you may need to register or log in with your login details or your account with the payment service provider during the ordering process. We do not have access to your account with third parties or the respective login details. When processing payments, the payment service provider's general terms and conditions and the service provider's privacy policy apply.

We do not perform any credit assessment ourselves and do not use any own scoring. However, credit assessments and scoring can be performed by the payment service provider you chose during the ordering process. When processing payments, the payment service provider's respective contractual terms and data protection apply.

Any transfer of your personal information to authorities is only in accordance with applicable law.

Use of data when you sign up for newsletters by email If you sign up for our newsletter or to receive other marketing communications, we use the personal information required or provided by you to send you our newsletter by email or other marketing communications as agreed. You may withdraw your consent at any time and cancel your subscription to the newsletter or other marketing communications by either sending us a message or via a special cancellation link in the newsletter or other marketing communications, and will not be charged any costs.

If we receive your email address in connection with the sale of products or services, we are entitled to regularly offer you similar products and services to what you ordered using your email address unless you have objected to it. You may withdraw your consent to such use of your email address at any time by sending us a message or via the termination link in our emails, and will not be charged any costs. Use of personal letter advertising data and your right of objection We may be entitled by applicable law to store your name, postal address and, if applicable, your title and academic degree and use this information to send you advertisements, in particular offers and information about our products and services, in the mail. You may object to such use of your data at any time by sending us a notice and will not be charged any costs.

Various web tools (analytics software and social media services) that use cookies have been integrated into our website. Cookies are text files sent by a web server to the user's browser to store information on the user's computer through the browser used, such as the user's current IP address and user information. The next time the user enters the web server, the user will be transferred to the user's data from the cookies file. You can disable the use of cookies in your browser at any time. However, if you do not accept cookies, you may not be able to use some or all of the features of our website.

THE FOLLOWING SOCIAL NETWORKING PLUGINS (HEREINAFTER REFERRED TO AS "NETWORKS") ARE INTEGRATED OR INTEGRATED ON OUR WEBSITE:, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are indicated by a Facebook logo (white "f" against a blue background or "Like" symbol) or are identified by the "Social Plugin from Facebook" extension. The list of Facebook's social plugins and their appearance can be found here:

"G+" button on the Social Network Google Plus, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The button can be identified by the symbol "G+" against a white background. More information about this can be found here: Instagram – Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, U.S.

All of these network plugins work mainly according to the following basic principle: When you access our website, the network plug-inmay may create a direct connection between the user's browser and the respective network server. The content of the current plugin is transferred directly from the network to your browser, which integrates it into the website. We have no influence on the scope of the data collected using the plugin. Therefore, we can only inform you of the information that is publicly available according to the information we currently have available (see above). The integrated plugins inform the network that the user has accessed our website and the user's IP address. If the user is logged on to the current plug-in network at this time, the network will be able to link the visit to the user's account. If the user interacts with these plugins, for example by clicking on the "Tweet" on Twitter or the "Like" button on Facebook or posting a comment, the corresponding information will be transferred directly from the user's browser to the network and then stored there. In addition, personal information can also be transferred and stored there, such as the user's IP address, personal browser settings, and other parameters. If you are a member of the current network and do not want it to collect information about you through our website, and to link this information with the information that the network has already stored about you, you should close this website, log out of your user account on the current network and then revisit our website. If you are not a member of the network or have logged out of the network before visiting our website, the network may still determine (at least) your IP address and store it. Please note that this information has already been exchanged when you visit our website, whether or not you interact with the plugins. Web statistics tool, targeted marketing.

This site uses Google Analytics, a web analytics service offered by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called cookies, that is, text files stored on your computer and allows an analysis of how you use our website. The information generated by the cookie is normally transmitted to a Google server in the United States and stored there. Google complies with the requirements of the EU-U.S. Privacy Shield Agreement and has registered in the U.S. Department of Commerce's Privacy Shield program (for details and individual sign-ups, go into If IP anonymisation is enabled on this website, your IP address will be abbreviated by Google in advance within EU Member States or other parties to the European Economic Area (EEA). Only in exceptional cases will the entire IP address be sent to a Google server in the UNITED States and abbreviated there. Google uses this information to evaluate your use of the website, compile reports on website activity for website operators, and provide us with other services related to website activity and internet usage. Please note that we use the code 'ga('set', 'anonymizeIp', true);" to ensure anonymous collection of IP addresses (so-called IP masking). As a result, IP addresses are processed in abbreviated form, which means that direct personal references can be omitted. You can disable the use of cookies in your browser at any time. However, if you do not accept cookies, you may not be able to use some or all of the features of our website. In addition, you may prevent Google from collecting data generated by the cookie and relate to your use of the website (including your IP address) as well as Google's processing of such information by downloading and installing the browser's plugins via the following link: For more information about privacy related to Google Analytics, please visit:

We may use online retargeting techniques, including Facebook's Facebook Pixel, 1601 South California Avenue, Palo Alto, CA 94304, USA. These technologies allow us to reach those users who have already shown interest in our products with banner ads on our partners' websites. To this end, so-called pixel tags can be integrated on our websites. When you access our website, a connection is established between your browser and facebook's server using the pixel tag. This allows Facebook to link your visit to our Pages to your Facebook account (if you have one) and see if the Facebook ads have been successful. This is useful to us in terms of statistics and market research. We don't have any exact information about the content of the data uploaded to Facebook or how it's used by Facebook. However, when we use such tools, we ensure that our partners, other than the IP address, do not receive any other known information, such as our customers' email addresses or telephone numbers. For more information about Facebook Pixel, see the Facebook Privacy Policy here: If you do not wish to use such a cookie, you can prevent the use of online retargeting techniques. If you are a Facebook user, this setting can be done directly on your account. The following link takes you directly to the current setting: If you are not a Facebook user, you can set an opt-out cookie using a browser control. This is offered by, among other things, the following website:

This site uses DoubleClick, a service offered by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). DoubleClick from Google uses cookies to show you ads that are relevant to you. Your browser is assigned a pseudonymous ID (identification number) to check which ads have been visible in your browser and which ads have been shown. Current cookies do not contain any personal information. The DoubleClick cookie allows Google and its connected websites to serve ads based on previous visits to our website or other websites. The information generated by the cookie is transmitted to a Google server in the United States and stored there for assessment. Google's transfer of the data to third parties is solely in accordance with legal regulations or in connection with data processing relationships. By using our website, you agree that information about you collected by Google is processed in the manner and for the purposes set out above. You can disable the use of cookies in your browser at any time. In the most common browsers, you can also select settings so that you are informed about the location of cookies and individually decide whether or not to accept them, both in specific cases and in general. However, if you do not accept cookies, you may not be able to use some or all of the features of our website. In addition, you may prevent Google from collecting data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of such information by downloading and installing the browser plug-in via the following link (for disabling DoubleClick): ( Alternatively, you can opt out of DoubleClick cookies through the advertising settings in Google ( or the Digital Advertising Alliance (DAA) website (

Grafi Foto takes appropriate technical and organizational security measures to protect your personal information from being misused and to prevent loss of your data. Your information is stored in a secure operating environment that is not available to the public. All personal information provided by you during registration or when using personalized services is transmitted in encrypted form to prevent this information from being misused by a third party. The transfer, export and processing of the information outside the EU/EEA In addition to what is described in this policy, no transfer of information to third parties outside of Grafi Foto will take place. Personal information from users of our website outside the EU/EEA may be transferred to distributors outside the EU/EEA responsible for the relevant product or service and area.

Our website may contain links to other websites. Keep in mind that Grafi Foto is not responsible for the privacy practices of such websites. We encourage our users to be aware when they leave one of our websites and to read the privacy policy of each website that collects personal information. This Privacy Policy applies only to information collected on our website. Additional information and contacts, information, changes, blocking and deletion.

using the following contact details:

You have the right to request access to and modification or deletion of personal information, or to restrict the processing of your personal information or object to such processing as well as to exercise your right to data portability in accordance with gdpr and applicable law. Contact the address above by e-mail or regular mail. You have the right to lodge a complaint with a relevant regulatory authority in accordance with gdpr and applicable law if you believe that the processing of personal information related to you infringes the GDPR. To this end, you can contact the supervisory authority of the EU country where you live or at the site of the alleged infringement. Grafi Foto reserves the right to change or update this Privacy Policy. If we decide to change our privacy policy, we will publish the revised policy. If you return to our website, don't forget to review the privacy policy for any changes. By continuing to use our website after published revision, you consent to us using your information in accordance with the amended or updated privacy policy.

Grafi Foto - A family business since 1947

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Grafi Foto - A family business since 1947

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Grafi Foto - A family business since 1947

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