Conditions

Terms and conditions of purchase and delivery:

We want you to feel safe when shopping with us. Therefore, we always comply with the Consumer Purchase Act, the Distance and Home Sales Act and the General Data Protection Regulation (GDPR). Read more about how we handle personal data in our Privacy Policy.

Rates
Grafi Foto AB reserves the right to adjust prices at any time. After any adjustment, the new price must be approved by the customer, otherwise the order will be cancelled. For products that are not available in stock when placing orders, the order confirmed price with reservation for price adjustments from the supplier or other circumstances except Grafi Foto AB's control applies. VAT is included in the price of 25%.

Card payment / Handelsbanken/Ecster
You probably pay online with Handelsbanken's ecster service. You can choose to pay by Swish, card, invoice or partial payment.
Read more about Ecster here.

Delivery
Normally it is 1-5 days delivery time on picture orders. Some extra delivery time may occur on goods ordered from our subcontractors. However, this can be seen when ordering these products.

Delivery
We send orders as postal parcels/letters.

Shipping
Shipping is added for letters within Sweden and Europe, sent as postage.
Price from 49kr
See your order confirmation for exact postage cost.
Special orders are actually subject to postage.
We also post orders outside Europe.

Reklamation och returrätt
Det är alltid garanti på de produkter du köper (1 år). Om man kan påvisa att det är fabrikationsfel på produkten får man alltid nya delar, däremot gäller inte garantin vid förslitningsskador. Det är inget öppet köp på bilder du beställer. Du betalar själv returfrakten. För återbetalning - ange ditt postgiro-, bankgiro-, personkonto- eller bankkontonummer.
NOTERA! Att färger och kontrast på din datorskärm eller mobilskärm ej är att se som ett original, då det beror på hur din skärm är inställd.
Vi tar inte emot några reklamationer p.g.a. att din printade bild ej överensstämmer med din skärm.  

E-post utskick
När du godkänner våra köpvillkor så godkänner du att vi skickar nyhetsbrev och erbjudanden på våra produkter och tjänster till dig på mail ca 1 ggr/månad.
Önskar du inte få fler e-post utskick är det bara att avregistrera sig från dessa.


Delivery & Terms of Sale Postershopen:

Products, Posters & Frames:
25% VAT is included in all prices.

The images presented by each product must be seen as illustrations and cannot be guaranteed to reproduce the exact appearance of the product.
Colors are often difficult to display correctly on different monitors.

Delivery
The products are shipped from our printing house/warehouse in Sweden, and normally have a delivery time of 2-5 days.

At Grafi Foto AB we have free shipping when you shop for over 699 SEK. For orders under 699 SEK, shipping of 59 SEK will be added.

Unclaimed packages
For packages returned to us due to customer not picked up delivery, we will charge 190 SEK. This is to cover the additional shipping costs as well as handling the delivery.

Right of withdrawal and exchange
The right of withdrawal is valid for 30 days from the time you have received the goods, in accordance with the Distance and Sales Act. You have the right to open the package to take a closer look at the product. The product returned must be unused, in full original packaging and in undamaged condition.

Always contact us on order@grafifoto.se before returning an item to get information about the return address. Don't forget to leave with your order number for faster handling.

When returning goods, you are responsible for the return cost.

Återbetalning av ordersumman eller makulering av utställd faktura skall göras av Grafi Foto AB  inom 30 dagar från det datum då den returnerade varan mottagits och godkänts av Grafi Foto AB.
Frakten återbetalas ej.

Sales to minors
Grafi Foto AB only enters into agreements with the adult. That is, you must be 18 years of age or old to shop with us.

Other
Grafi Foto AB reserves the right to change all information, including but not limited to prices, technical specifications and product offers, without prior notice. In the event of a final sale at the stated price or due to the cancellation of a sale item, Grafi Foto AB has the right to cancel the purchase and refund any amounts paid.

When purchasing, an agreement is concluded between the customer and Grafi Radio Foto AB.

Grafi Foto AB
info@grafifoto.se
Maria plan 2
414 71 Gothenburg
Org No. 556139-9873

 

 

 

Withdrawal
According to the Distance Contracts Act, you have the right to return ordered faultless goods without giving any reason. Notification of this shall be made as soon as possible, but no later than 14 (14) days from receipt of the item. (Not valid for specially ordered goods). Uncollected mail is not considered to be the exercise of the right of withdrawal. There is no right of withdrawal on developed images. We follow the Consumer Agency's recommendations see: konsumentverket.se

Damage to packages and uncollected packages
If you discover damage to the package, you should immediately report it to the post office or other carrier and make a claim. Do not pick up a damaged package! If you do not discover the damage until you have opened the package, and the damage is of the nature that it can be attributed to the handling of the post office or carrier, you should contact them and make a claim. If any dispute with the post office or carrier cannot be resolved, please contact us.

If you have ordered and do not pick up your shipment before it goes back to us, we will invoice you full shipping and return shipping and 200 SEK for our work with handling of the goods. If the unclaimed item is specially ordered, the full value of the goods and shipping and return shipping will be charged. Uncollected mail is not considered to be the exercise of the right of withdrawal.

Personal Data Act / GDPR
Your personal data is processed in accordance with applicable regulations in accordance with applicable data protection laws, in particular the EU Data Protection Regulation 2016/679 (GDPR). We save your image file on our server for 30 days, then the image file is deleted and only order information and customer data remains. If you wish to be deleted from our customer database email us at info@grafifoto.se

Thank you for giving us the confidence to evoke your images!

Grafi Foto AB orgnr. 556139-9873
Mariaplan 2 - Gothenburg
Sweden

Grafi Foto - A family business since 1947

Premium photo paper

Grafi Foto - A family business since 1947

Locally produced images in our lab in Gothenburg

Grafi Foto - A family business since 1947

Fast deliveries

Grafi Foto - A family business since 1947

Secure payments